Gary Fennell
Gary Fennell via Google

Andrew was very friendly and professional. He got it done quickly

JEFF SALES
JEFF SALES via Google

Response from Owner

Thank you, Jeff, for taking the time to share this wonderful rating. It’s great to know you had a positive experience with Mr. Appliance of Muskoka. Your feedback is truly appreciated.

Lisa Wright
Lisa Wright via Google

We got an appointment quickly. Jonathan, our Service Professional, arrived on time, was friendly and completed our job efficiently. We would definitely use you again. Thank you!

Response from Owner

Let's Go... 2026 is going to be awesome. Thanks Lisa for the boost.

Tom Harsanyi
Tom Harsanyi via Google

Professional and courteous technician Explained everything.

Response from Owner

Thank you, Tom, for sharing your feedback. It's wonderful to hear that the technician provided a professional and courteous experience while taking the time to explain everything clearly. Your satisfaction is greatly appreciated.

George Strickland
George Strickland via Google

Fast and friendly service. It was a bit pricy, but there wasn't any issues what so ever with the service.

Response from Owner

Thank you for sharing your feedback, George. We're glad to hear you appreciated the fast and friendly service, and that everything went smoothly with your appointment. Your comments about pricing are valued and help us continue to provide quality experiences for our customers.

Courtney Provan
Courtney Provan via Google

Very communicative, fixed the issue quickly and the tech was very nice!!

Response from Owner

Thank you, Courtney, for taking the time to share your experience. It’s wonderful to hear that you appreciated the communication and that the issue was resolved quickly. We're glad the technician made a positive impression as well.

Gordon Bryce
Gordon Bryce via Google

Andrew was very helpful, efficient and friendly. He also showed us how to properly pull out the stove when necessary and showed us a few things about our fridge.

Response from Owner

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Mr. Appliance of Muskoka and what we offer.

Shawna Millman
Shawna Millman via Google

Excellent service that was on time, done efficiently, and with strong communication. I appreciated the insights on the appliance.

Response from Owner

Thank you, Shawna, for sharing your experience and for highlighting the timely service, efficiency, and clear communication you received. It's wonderful to know that the insights provided were helpful during your visit. Your feedback is greatly appreciated.

Gary Poole
Gary Poole via Google

Very clean, very professional, quick to find and solve the issue. Will definitely call again.

Response from Owner

Thanks Gary we appreciate true and honest reviews. Jason Francey

Daniel Simon
Daniel Simon via Google

Both techs that came were organized, professional, efficient, and very friendly. They took care of the issue we had with our dryer, and I could not be happier with my experience. The lead tech, Andrew, explained everything in detail and left us better than he found us!

Response from Owner

Thank you so much for sharing your positive experience and kind words about our team, especially Andrew. It's wonderful to hear that you felt well taken care of and appreciated the professionalism, efficiency, and detailed communication throughout your service. Your satisfaction means a lot to us. Thanks Mr. Appliance of Muskoka

Tony Monaco
Tony Monaco via Google

James was extremely transparent and knowledgeable. Clear description of the issues with a solution. Highly satisfied.

Response from Owner

Thank you, Tony, for sharing your experience and recognizing James’s transparency and expertise. It’s wonderful to hear that the clear explanations and solutions provided made a positive impression. Your satisfaction is greatly appreciated.

Kelly Verge
Kelly Verge via Google

Response from Owner

Thanks Kelly we appreciate you and the review. Thanks Jason

Cindy Chamberland
Cindy Chamberland via Google

Response from Owner

Thanks Jason Francey

cathy Myers
cathy Myers via Google

This was a very easy solution to my dryer problems; call Mr. Appliance of Muskoka! He was courteous, professional and informative and explained exactly what the problem was. The appropriate parts were ordered and he returned to complete the job in no time.

Response from Owner

We appreciate your feedback and we will tell the team. Jason Francey

Elizabeth Cosman
Elizabeth Cosman via Google

Polite, Timely, Andrew knows what he is doing, and fixed the problem same day

Response from Owner

Thank you for taking the time to leave us a review, Elizabeth! We are pleased to hear that Andrew was able to assist you in a timely and professional manner. We appreciate your feedback and are glad we could resolve the issue for you on the same day.

Ann JANTZI
Ann JANTZI via Google

I was able to book a service call on line. And from that point on the process went fast and smooth. They send you reminders of your appointment, you receive a text when your technician is on their way, keep in mind that is a 5 to 30 minute window for arrival. Christopher was fantastic. He answered any questions I asked. Extremely professional, polite and friendly.

Response from Owner

This review is awesome. Thanks Jason and the team.

Sylvain Parent
Sylvain Parent via Google

Outstanding Service from Mr. Appliance – Technician Jonathan H. We recently had an issue with our fridge not keeping the right temperature, so we called Mr. Appliance. From the very first call to the end of the service, everything was absolutely excellent! We received a text confirmation with a picture of Jonathan H., our service technician, along with an estimated arrival time — such a great touch that made us feel informed and comfortable. Jonathan arrived right on time and, before stepping into our home, put on shoe covers to protect our floors. From that very first moment, he impressed us with his professionalism, courtesy, and cleanliness. He went above and beyond — not only fixing the issue quickly but also taking the time to clearly explain what was wrong and what our options were. There was no pressure or upselling, just honest, professional advice. After completing the repair, he even made sure everything was cleaned up and neatly put back into the fridge. Every detail of this experience showed true professionalism, respect, and care for the customer. We are extremely satisfied and highly recommend Jonathan H. and Mr. Appliance to anyone in need of reliable, top-quality service. In the future (not that we hope anything breaks!), if we ever need appliance repair again, we will definitely call Mr. Appliance — and request Jonathan H. specifically. He truly deserves to be congratulated for his excellent customer service and professionalism! Date of Service: November 5, 2025 Technician: Jonathan H. Company: Mr. Appliance

Response from Owner

Thank you so much for sharing such a detailed account of your experience with Jonathan and our team. Hearing that the communication, professionalism, and care shown throughout your service call made you feel comfortable and confident truly means a lot. Your recognition of Jonathan’s attention to detail and honest approach is greatly appreciated. Thank you for recommending Mr. Appliance of Muskoka and for taking the time to highlight what stood out to you during your visit. Thanks Jason Francey

Ilaria Menozzi
Ilaria Menozzi via Google

Response from Owner

Thank you so much for your five-star rating, Ilaria. Your feedback is greatly appreciated, and we’re glad to know you had a positive experience with Mr. Appliance of Muskoka.

Chuck Lawrence
Chuck Lawrence via Google

Friendly and timely service. Quality work.

Response from Owner

Thank you, Chuck, for sharing your positive experience. It’s wonderful to know you appreciated our friendly, timely service and the quality of our work. Your feedback means a lot to the team at Mr. Appliance of Muskoka.

Richelle McNeill
Richelle McNeill via Google

Technician Andrew was very friendly, professional and knowledgeable.

Response from Owner

Thank you for sharing your experience and highlighting Andrew’s friendly and professional approach. It’s wonderful to know you found his expertise valuable during your service visit.

Total number of 5 star reviews :278

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