What People Are Saying About Mr. Appliance of Owen Sound

Tritium Guy
Tritium Guy via Google

Great to deal with and reliable. Show up on time so I don’t sit around all day. Any appliance repair will go to these guys 100%.

M B
M B via Google

The customer service was exceptional. They were friendly and polite from the very first call. They booked the appointment and got me in faster then I expected. The day of the appt I received notice when the service tech was on his way. Technician was very polite, knowledgeable and efficient. The price for repairs was reasonable. I highly recommend. I will definitely reach out again for any appliance service I need.

Response from Owner

We really appreciate you taking the time to share this! It’s great to hear that everything—from booking to repair—went smoothly and that you felt well taken care of. Thank you for recommending us and for trusting our team with your appliance service needs!

Rebecca Lyster
Rebecca Lyster via Google

Response from Owner

Thank you so much for your 5-star review!

Wendy Dutton
Wendy Dutton via Google

I had a worn water pump on my Washing machine and placed a request for service call. When Nathan arrived, he was within time frame promised and he quickly diagnosed the problem and gave me my options. I agreed to the repair and a few days later, Luke arrived with the part and was on time as well and quickly made the repair and made sure everything was working properly. Both Nathan and Luke were polite, friendly and knowledgeable. I will not hesitate to call them again if the need arises. I would definitely recommend Mr. Appliance.

Response from Owner

Thank you so much for sharing your experience! We’re thrilled to hear Nathan and Luke took great care of your washing machine from start to finish. Being on time, friendly, and knowledgeable is what we strive for every visit. We truly appreciate your recommendation and look forward to helping again whenever you need us!

1858 Caesar
1858 Caesar via Google

Our Tech was amazing kind person.. truly appreciated! Great overall customer service

Response from Owner

Thank you so much for your 5-star review. We are so glad our service professional could not only fix your appliance, but give you great customer service in the process!

Sue Skinner
Sue Skinner via Google

Response from Owner

Thank you so much for your 5-star review Sue!

Penny LeDez
Penny LeDez via Google

Very professional, arrived when he said he would, careful and thorough service, very personable.

v mahy
v mahy via Google

Response from Owner

Thank you so much for your 5-star review!

Paul McKessock
Paul McKessock via Google

We were very pleased with the service. Our call was returned promptly. David and Lucas diagnosed our problem with the washing machine, and it was repaired in a couple of days. Friendly, courteous service. Would call them again.

Response from Owner

Thank you so much Paul for your 5-star review! We are so glad David and Lucas were able to fix your wash machine in just a couple of days! We are here if you ever need anything else!

Jeremy Bernatchez
Jeremy Bernatchez via Google

We booked in to get our washing machine looked at, as the drum had gotten loose on the weekend. Booking was super easy on the website, and service was quick and easy (I wasn’t there myself but my wife was). From what I was told they came in, diagnosed it really quick, fixed it even quicker than expected, including the latch issue we had. Very nice fellas too, from what my wife says! (Nathan and Luke) Literally the ONLY issue with the whole process was we’d booked for the morning but ended up with an afternoon appointment scheduled, which after calling turned out to be due to the technicians starting out the day an hour away. Just a part of living in smaller areas like this! Will 100% call them again if we have issues with any of our appliances, as we felt it was top notch!

Response from Owner

Thank you so much for the fantastic 5-star review! We’re thrilled to hear that booking through our website was easy and that Nathan and Luke were able to quickly diagnose and repair your washing machine drum and fix the latch issue as well. We pride ourselves on fast, friendly, and reliable appliance repair service—especially for essential household appliances like washing machines. We appreciate your understanding regarding the scheduling shift; servicing regional and smaller areas sometimes comes with a few logistics challenges, but we always aim to keep our customers in the loop and deliver great service no matter what. Thanks again for trusting us with your appliance repair needs—we look forward to helping with any future issues you may have with your washing machine, dryer, oven, fridge, or any other home appliance!

The Group
The Group via Google

Thanks Dave for get service once again

Response from Owner

Thank you for your 5-star review! We are so happy David could fix your appliance!

Beth F Taylor
Beth F Taylor via Google

Nathan was very knowledgeable and efficient. He determined the issue and repaired our LG washing machine. So happy and appreciate the excellent service! Highly Recommend!

Response from Owner

Thank you so much for the kind words and 5-star review! We're so glad to hear that Nathan was able to diagnose and repair your LG washing machine efficiently. His knowledge and professionalism are a huge asset to our team, and we’re happy you experienced our commitment to excellent appliance repair service. We truly appreciate your recommendation and are always here if you need help with any washing machine, dryer, fridge, oven, or other home appliance repairs in the future!

Louise Cross
Louise Cross via Google

Excellent service. Efficient workmanship. I highly recommend Mr Appliance and staff.

Response from Owner

Thank you, Louise! We appreciate your recommendation and are so glad you were happy with our service. If you ever need appliance repair in Owen Sound again, we’re here to help!

Iveta May
Iveta May via Google

We were extremely satisfied with a repair of our dryer that was done by Nathan. There were no surprises throughout the whole process - everything was handled professionally. We were presented with a quote after Nathan's assessment of the problem and he proceeded with the repair only after we had given him a go-ahead. Nathan had spare parts in his van and completed the repair work in a competent and efficient manner. The dryer works like new. This was a very positive experience for us! It is a huge relief to find a service technician, like Nathan, who is knowledgeable, communicates clearly, is courteous, efficient and tidy. Highly recommended.

Response from Owner

Thank you, Iveta, for your wonderful review! We're so glad Nathan provided you with professional and efficient dryer repair service. Transparency, clear communication, and quality appliance repairs are our top priorities, and we're happy to hear your dryer is working like new. We appreciate your recommendation and are here whenever you need expert appliance repair in Owen Sound!

Kathy Padfield
Kathy Padfield via Google

The repairmen were very polite and very efficient. I was very pleased with their work

Response from Owner

Thank you, Kathy! We’re so glad our appliance repair technicians provided polite and efficient service. Customer satisfaction is our top priority, and we appreciate your kind words. If you ever need appliance repair in Owen Sound, we’re here to help!

Larry Crowe
Larry Crowe via Google

I was very impressed with your service from making an appointment very friendly and told me about your company and how the tech will probably be able to fix the problem the same day Also I really like your notifications with a picture and name of your technician very cool I will highly recommend Mr Appliance to my friends and family Thanks

Response from Owner

Thank you, Larry! We're so glad you had a great experience with our appliance repair service from start to finish. We take pride in providing friendly, efficient service, and our technician updates help ensure a smooth process. We appreciate your recommendation and are here whenever you need expert appliance repair in Owen Sound!

Jeremy St Pierre
Jeremy St Pierre via Google

Response from Owner

Thank you so much for your 5-star review!

Katherine & Stephen Gulek
Katherine & Stephen Gulek via Google

So grateful for Mr. Appliance (Nathan)) our furnace went out , we called them and they arrived when they said they would and has us back up and running same day. We would recommend this company to anyone. I like their concept you get information & picture of the person that would be coming, along with follow up phone calls. Nathan was very professional and did a great job 👍🍺

Response from Owner

Thanks so much, Katherine and Stephen! We’re really glad Nathan could help get your dryer back up and running the same day—it’s always a pain when something like that goes out. It’s great to hear you liked getting the updates, photo, and follow-up calls—we want to make the whole process as smooth as possible. Nathan’s a pro, and we’re lucky to have him on the team. Thanks for the awesome recommendation, and we’re here anytime you need us!

Ann Kerr
Ann Kerr via Google

Our service person, Nathan was exceptional- courteous, smart and super skilled in assessing the problem, fixing it, and explaining future options! Have already told the neighbours about him!

Response from Owner

Thank you so much for your kind words, Ann! We're thrilled to hear that Nathan provided exceptional service—he really is courteous, skilled, and great at explaining everything clearly. We’re so glad he could assess and fix the issue while giving you helpful options for the future. It means a lot that you’ve already shared your experience with your neighbors—word of mouth is the best compliment we can receive. We’re here whenever you need us again!

Brandon Hops
Brandon Hops via Google

Response from Owner

Thank you so much for the 5 stars, Emily! We’re thrilled to know you had a great experience with us. Your support means the world, and we’re here whenever you need us again!

Total number of 5 star reviews :43

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