What People Are Saying About Mr. Appliance of Thunder Bay

Ann Kane
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Dave & Gerald were great to deal with. They arrived on time, were very pleasant to deal with & expertly installed 3 new appliances. And - vacuumed up & took away all the boxes etc. Would highly recommend.

Cathy Ridderikhoff
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They came as quick as they could to fix our fridge. Once the part was in our fridge was working in less than 20 mins! David was very polite and a hard worker.

Response from Owner

We're very proud of David and his work with our team. And we're happy to hear it worked out well and we thank you for leaving positive feedback 😊

Kaitlyn Morrison
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Very efficient and friendly

Response from Owner

Thank you for your feedback, we'll be happy to serve you again in the future, of needed 😊

ANTON VIDJEN
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Response from Owner

πŸ‘πŸ™

Richard Roy
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Excellent service

Response from Owner

Thanks for calling us and leaving your positive feedback! We appreciate you 😊

Joshua McDonald
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After a large storm full of power surges left our washing machine inoperable the kind people at Mr Appliance were very helpful and had my washer up and running very quickly. I live outside of town and the extra drive was no problem for them. Very professional and I highly recommend!

Response from Owner

We are happy to have helped you get your household back to functional! Thank you for your kind words, and call us any time 😊

Jody Gaeini
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They are always available quickly and have been knowledgable about my appliances.

Response from Owner

Thank you for taking the time to leave positive feedback, we appreciate it and it's always a pleasure to work with you πŸ™‚

Tamara Varney
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Friendly and efficient service. And they cleaned up after taking out the old dishwasher - hard to get under there. Thank you!

Response from Owner

We appreciate you taking the time to give positive feedback, we're motivated to continue with the best service we can provide. We would be happy to assist again in the future if ever needed ☺️

Joan Baril
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Quick service, good service and nice serviceperson. Thanks.

Response from Owner

Thank you for your support and feedback, we're happy to serve you and we'll pass it on to David πŸ™‚

Summer Reilly
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Good work, always fast and kind when repairing my equipment. I have 6 kids so things break a lot. Glad they are able to fix my appliance right away. Good job! Support local.

Response from Owner

We appreciate that you took the time to leave us feedback, especially with 6 kids! We're happy to help and as a locally owned business, we are especially appreciative of your ongoing support! πŸ‘

Marja Kimball
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David is awesome!

Response from Owner

We agree and we're very proud to have him in our team. Thank you for sharing your feedback, we love telling him when he gets recognized. 😊

Sad Canadian
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Quick response. Very professional. Great service.

Response from Owner

Thank you, we're happy you chose to work with us!

Kathy Harasym
β˜… β˜… β˜… β˜… β˜… Kathy Harasym via Google

Thank you Mr Appliance and technician David for the great job of fixing the leak in my laundry room. The service was quick and the repair also done faster than I anticipated. There are no more leaks from the washer, hoses or taps. David was very informative and explained what the problem was and the solution to it, I appreciated that information.

Response from Owner

Thank you for leaving positive feedback, we love to hear compliments about David and we'll be sure to pass it along! πŸ™‚

Kelly Horne
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I always appreciate the fast and honest service. Very flexible to my schedule needs.The technician always takes the time to explain the diagnosis and show me exactly what's going on. Highly recommend

Response from Owner

Thank you! We're quite proud of David he's very friendly and patient and we appreciate you taking the time to let us know. We will be sure to pass on the feedback, he loves to hear it 😊

Garth Matyasovszky
β˜… β˜… β˜… β˜… β˜… Garth Matyasovszky via Google

I was having issues with my dryer and I contacted Gerry at Mr Appliance in Thunder Bay. He talked me through trouble shooting as well as assisting me in getting appropriate parts ordered. Excellent customer service. Highly recommend for all appliance repairs.

Response from Owner

It's our pleasure to help, we understand being in an area without services available adds additional challenge....thank you for your feedback! 😊

Terry Oja
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I am extremely happy with the service I received from Mr Appliance. They were able to send a repairman, David, out the very next day, and they were upfront and clear about the pricing from the start. The repairman arrived on time, was professional, and very thorough in his work. Initially, it looked like the problem with my washer could have led to an expensive repair, but he didn’t stop there. He kept troubleshooting until he found the actual issue, which turned out to be a much simpler and less costly fix. I really appreciated the honesty and dedication. Highly recommend this company for anyone needing appliance repairs!

Response from Owner

Thank you for taking the time to acknowledge our valued team member, David. We're proud of his work with us and his dedication to finding the path of least resistance prior to moving to more major repairs. This may take extra time, but as you've experienced, if the issue is simpler, the easier and better it is for you. Some issues are more complex and require a deeper look, which can take more time and materials. The only way to know is to see for ourselves. We appreciate your feedback and will pass it on to David ☺️

Luara Bridge
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Dave the technician and Gerald were great to work with when our washer needed a new drain pump. Dave was knowledgeable and friendly and provided some good advice. Dave didn’t complain when he was repeatedly mauled by our overly friendly Golden Retriever puppy. I do not hesitate to highly recommended this business.

Response from Owner

Thank you Mr. Bridge! We love puppies! We'd be happy to provide service to you in the future πŸ™‚

Frank Tallari
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Great service and quick. Definitely recommend.

Response from Owner

Thank you for your feedback, we appreciate it . Call us any time you need service! 🀠

Jon dalton
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Gerald the owner is quick to reply and help with fair rates and fast service. Dave is a great technician. Very professional, friendly and fair.

Response from Owner

Thank you for your feedback, we appreciate you and would be happy to work with you in the future!

Bob stewart
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Total number of 5 star reviews :127

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