What People Are Saying About Mr. Appliance

Cody provided a diagnostic assessment and provided great advice on our washer. He was very professional and knowledgeable.

Thank you guys so much from the bottom of our hearts at A step above learning society for helping us Get our washer fixed as soon as possible. You guys were super fast and speedy to come and help us get this done, and even helped us make sure we didn't have to replace our entire washers, so thank you so much. We will definitely be using you again

We have always had great service from Mr. Appliance in Sherwood Park! Today we had Sam to fix our dryer and he was fast and professional. Also, they had a change of schedule so fit us in earlier which was greatly appreciated.

Matt was very knowledgable and repair went without a hitch. He also gave us hints for troubleshooting in the future. Would recommend him highly.

Very efficient and friendly service. We have recommended Mr. Appliance to our neighbours.

Great to deal with and reliable. Show up on time so I don’t sit around all day. Any appliance repair will go to these guys 100%.

I had clear communication from them with respect to ordering times and was pleased to get a confirmation call about the appointment as well as a 20 minute heads up before the technician arrived

Professional and timely service!

Tech provided Great service, and was very knowledgeable and helpful, they diagnosed and then fixed the problem the first time. Their prices are very reasonable, and were very fair.

Always timely, polite, fix the problem and reasonably priced.

Harjeet was very nice and letting me know about the part I needed and he has fixed it . Thank you so much . My husband heard about this company on Rock 95 radio station so we decided to try them and I thank you for that . This company is fast getting back to you and finding the right way to fix your appliance before you buy a new one . Thank you again My Appliance . April R

Brent came to our house to fix a leak on our washing machine. The parts were ordered. The bellows on the front load door shifted about 3 inches and the door would not open. When Brent arrived with the parts for the leak he discovered a broken spring. At this point we decided to buy a new washing machine. I called the office to tell them what kind of washing machine we wanted and we would be in in the morning to purchase it. Rob sent a quote for the models we were interested in. After the review of the quotes we went to the store to make the purchase. He then asked if we wanted it delivered today and we said yes. Within 1 hour the new washing machine was delivered to our house. Oh and by the way they took all the parts back at no cost. For sure we will be getting all repairs and new purchases from Mr Appliance.

Sam was extremely respectful and took time to communicate with us on what the issue was. We appreciate it when contractors don't just come in to look at a problem but as well educate on what they are finding and doing. Sam is very knowledgeable and polite in every respect! Thank you Sam!!

The customer service was exceptional. They were friendly and polite from the very first call. They booked the appointment and got me in faster then I expected. The day of the appt I received notice when the service tech was on his way. Technician was very polite, knowledgeable and efficient. The price for repairs was reasonable. I highly recommend. I will definitely reach out again for any appliance service I need.

Very knowledgeable and helpful glad they had my part in stock.

Brent visited our home to fix our washing machine and dishwasher. He replaced the shock absorbers in the washing machine and it works perfectly now. He also identified the problem which caused the dishes not to dry fully in the dishwasher; he ordered the required part and fixed the dishwasher which now functions effectively. Other technicians had examined the dishwasher previously and recommended replacement since the dishwasher is over 5 years old. We are very happy with the efficient service!

The girl was very helpful when making an appointment and explained the cost of having someone come out to look at my oven. They texted me when a technician was coming and it had a picture of him. I really felt at ease opening the door. ( this I didn’t expect and appreciate the thought). The technician Christopher B was very pleasant and knowledgeable. He diagnosed the problem , ordered the part and gave me an estimate on the spot. I had told him I was hoping to have it fixed before Thanksgiving. He found out the part came in last night and this morning called to have me put in today to come and repair it. It is now ready for Thanksgiving. From the time I called to the repair being done was fast and efficient. I will most definitely call when my appliance break and I will request Christopher B again as he is very thoughtful did a great job. I am one extremely happy customer.

Fantastic and friendly service. Mike was the chap who came and helped us out with a broken down dryer he was AWESOME! Curtious and helpful. He came and assessed on the Monday … they ordered the parts and by friday it was fixed and running!!! Highly recommend this company!!!!

Great service!

Great service. One day.